What must we do before we recruit volunteers?
Your organisation should work towards creating a comprehensive volunteer policy. This should include information on recruitment, confidentiality, insurance and health and safety, as well as the organisation’s mission statement and information on equality. We can help you with this.
What is a role description? Do we need one?
Yes. A role description should include as much information about the volunteering role as possible. This can include a list of duties, tasks and responsibilities as well as the commitment required from the volunteer. A list of necessary and desirable skills and contact details are also useful.
Do we need to pay volunteer expenses?
You should budget for volunteer expenses when planning to recruit volunteers. Expenses incurred whilst the volunteer is carrying out their role within your organisation should be reimbursed. If you are able to pay travel expenses, childcare costs, meal allowances or similar these need to be agreed with the volunteer at the start of the placement.
What help do we need to give our volunteers?
A common reason for volunteers leaving projects is that they don’t feel the organisation cares about them. You need to give volunteers regular support. This can be structured, such as regular one-to-one appraisals, or less structured, such as a telephone call. You should tell volunteers from the start how much and what kind of support they will be receiving.
It’s also advisable to allocate a member of staff or another volunteer as a point of contact for new volunteers and make this person known to to them at the start of their placement. They will then know who to turn to if they have any questions or concerns.
How do we set about starting a new group?
If you are thinking about setting up a new group and involving volunteers for the first time, we can help. It is important to think how volunteers could be an asset to your organisation and to put the volunteer infrastructure in place before you start recruiting volunteers.
You will find it useful to read our Good practice guide for comprehensive guidelines on managing and supporting volunteers.
News & information
Christmas lunch: Our annual Christmas thank-you lunch 2017 draws 50+ local volunteers. More.
Alan Hudson Award 2017: We are proud to present the 2017 award for volunteering achievement to Thornbury Foodbank.
Christmas closing dates announced: Our office will be closed between 18 December and 1 January inclusive, reopening on Tuesday 2 January.
Fun and profit at the Swan! The Wednesday night quiz nights at the Swan during November raised £665 for our funds. More information.
Bags of help please! We have been chosen as a finalist in the Tesco Bags of Help scheme in its Thornbury store. More information.
Newsletter: Our 2017 newsletter has been published. Get it here.
Plans for 2018: Next year is our 30th anniversary. We plan events to bring organisations and volunteers closer together. Details here..
Personal Resilience and Stress Management Training: Tools to help you feel less stressed. 31 January 2018. More information.
Experiences: Michele tells how a local company restored her confidence and helped her back into work.
We’re on Facebook and Twitter: Follow us for news and events. And all our volunteering opportunities appear there as they’re published.